May 1, 2019

Rob MacMillan is a BCEHS paramedic specialist who serves on the Canucks Autism Network (CAN) First Responder Advisory Committee.


First responders are more than seven times more likely to interact with an individual with autism. However, most are not trained on how to recognize autism or utilize effective support strategies in crisis situations involving those on the spectrum.

Due to anxiety, sensory sensitivities, triggers or communication barriers, emergencies involving an individual with autism can often escalate quickly without this background of understanding.

As a BCEHS Paramedic Specialist and father of a daughter with autism, Rob MacMillan is highly motivated to bridge this gap of understanding. Together with six other members of the Canucks Autism Network (CAN) First Responder Advisory Committee, Rob played an instrumental role in developing and launching our First Responder eLearning Module this past January.

A screen shot of the Autism Awareness eLearning Module for First Responders.
The First Responder eLearning Module is a FREE 1-hour course available to fire fighters, police officers, paramedics, search and rescue and other emergency care providers across BC. Visit elearn.canucksautism.ca to access now!

Rob recently shared an example from the field that illustrates how a little awareness can go a long way in emergency situations.

Last month, Rob was at a dispatch centre when a call came in involving a boy with autism who had climbed three stories up a tree. Rob arrived on scene to find the boy’s mother anxiously watching as her son continued climbing to dangerous heights.

“Fire rescue had already arrived,” Rob recounted. “And any time one of them tried to approach the boy, he just kept climbing higher and higher. He wasn’t afraid – he was just having fun. But we were all extremely distressed. Meanwhile, the tree was starting to sway as he continued climbing.”

Despite Rob’s personal experience with autism, he knew that each child with autism is an individual with their own unique personality. He asked the boy’s mother about her son’s likes, dislikes, triggers and ability to communicate. The mom informed him that her son was non-verbal. They began to strategize together.

Learning that the young boy was highly interested in his mom’s iPhone, they initially tried to show him something on a smart phone to encourage him to climb down.

A paramedic specialist vehicle in the park
As a BCEHS Paramedic Specialist, Rob provides on-scene support for high-risk situations in the Lower Mainland.

When that didn’t work, Rob regrouped with the firefighters. Although the boy was non-verbal, Rob explained to them that he could likely understand the words they were saying and that they simply needed to adjust the way they communicated with him.

“They just needed to talk to him nice and slowly, allowing time for their instructions to sink in,” Rob recounted. “His mom had also indicated that he likes [sensory] pressure, so if they needed to hold him to help him down the tree, he’d probably like that if it felt to him like a hug.”

Armed with a bit more awareness of the boy’s needs and communication style, the firefighters began another ascent up the tree. But slower. And with newfound confidence felt more confident that the boy was understanding what they were saying, and that they could interpret his behaviour a bit better as well.

When one of the firefighters eventually reached the boy, he used simple language and offered the boy a big hug. The boy accepted his invitation with open arms and together they made their way back down to the ground.

After nearly two hours on-scene, Rob watched as the boy was successfully rescued and reunited with his mother.

“She had tears in her eyes. Most of all, she was just so relieved that somebody there understood autism and what was happening up in that tree.”

CAN’s eLearning Module for First Responders is FREE and available 24/7 online. Since launching in January 2019, over 800 first responders across BC have accessed the training. Take the 1-hour course at elearn.canucksautism.ca.

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CURRENT OFFER: For only $30, receive one year of MedicAlert protection, plus one FREE Canucks Autism Network MedicAlert ID.

  • Free basic MedicAlert ID or CAN MedicAlert ID ($39 value)
  • 12-month MedicAlert service plan

Offer code: AUTWALK19N
Offer expiry: Nov 30, 2019

Call MedicAlert at 1-855-632-5378 (Mon-Fri, 6am-5pm PST) to sign up today!
O
r fax in your completed form to 1-800-392-8422.


Oct 16, 2017

Statistics show that approximately 49% of children with autism wander or elope from their parent, guardian or from a safe environment.¹

Individuals with autism can also be hesitant or anxious when interacting with those they are unfamiliar with.

This can present a significant challenge for first responders and healthcare providers to deliver necessary care and attention in emergency situations. That is why the Canucks Autism Network (CAN) is so excited to announce that we have collaborated with MedicAlert to increase the safety of individuals with autism nationwide.

MedicAlert is Canada’s leading provider of emergency medical information services. Subscribers of their service are given a unique identification number engraved on their MedicAlert ID which directly links first responders and healthcare providers to their photo, identity and vital medical information. For individuals with autism, their medical profile can include known routines, anxiety triggers and other conditions that may be relevant in an emergency situation.

MedicAlert is offering two unique CAN-branded ID sports bands as part of a special subscription package. For only $30, receive one year of MedicAlert protection, plus one FREE Canucks Autism Network Medicalert ID ($39 value).

To sign up for MedicAlert’s special Canucks Autism Network offer, please call MedicAlert at 1-877-217-7448 from Monday-Friday, 9am-8pm EST (6am-5pm PST).

Or fax in your completed form to 1-800-392-8422.

For families who may already be MedicAlert subscribers or who are interested in purchasing an additional sports band, the cost of a second sports band is eligible for reimbursement through autism funding in British Columbia.

Leading this collaboration with MedicAlert is CAN’s Manager of Strategic Partnerships, Ryan Yao:

“We are so excited to increase safety for individuals with autism nationwide through the Canucks Autism Network MedicAlert ID bracelet. First responders are 7 times more likely to interact with a person with autism than the general public. For that reason, it is crucial for individuals involved in emergency care to understand autism and be prepared to respond effectively and safely to situations involving those with autism.”

In 2016, Ryan also led the charge in providing autism training to over 500 first responders province-wide. With this new MedicAlert initiative, CAN’s autism training will now include details on the program so that first responders will know to quickly identify individuals with autism through the CAN-branded bracelets.

Together with MedicAlert and the first responder community, we are so thrilled to be increasing safety for individuals with autism and peace of mind for their families.

To sign up for MedicAlert’s special Canucks Autism Network offer, please call MedicAlert at 1-877-217-7448 from Monday-Friday, 6am-5pm PST.
Or fax in your completed form to 1-800-392-8422.

*Offer expires Nov 30, 2019.

¹Pediatrics, 2012

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